Privacy notice for Covid-19 response activity

1. Purpose
The purpose for which we are processing your personal data is to operate the department’s response to the coronavirus (Covid-19) public health epidemic. This will involve the dissemination and gathering of information.

While it is not possible to give an exhaustive list in the current fast developing circumstances, examples include communicating public health advice, dealing with enquiries, collecting and disclosing contact details of academics or medical professionals as well as details of suppliers or prospective suppliers.

2. The data
We will process the following personal data if applicable:
• your name
• your home address
• your email address
• your phone number including landline and/or mobile phone numbers (if applicable)
• other data you volunteer
We may also process other information where necessary and proportionate.
We may also process special category data regarding your health.

3. Legal basis of processing
The legal bases for processing your personal data are:
• it is necessary for the performance of a task carried out in the public interest
• it is necessary to protect the data subject’s vital interests, or the vital interests of another person
Our legal basis for processing any special category data is:
• it is necessary for reasons of substantial public interest for the exercise of a function of a Minister of the Crown, or a government department.
4. Recipients
Where necessary and proportionate, your personal data may be shared with other public bodies, and the devolved administrations, including other government departments, government agencies and executive agencies.

5. Retention
Personal information held only for the purposes of this privacy notice will not be held more than one year unless it needs to be retained in the public interest or for the historical record.

6. Sources of information
Information may be obtained from other data controllers where necessary and proportionate.

7. Your rights
You have the right:
• to request information about how your personal data are processed, and to request a copy of that personal data
• to request that any inaccuracies in your personal data are rectified without delay
• to request that any incomplete personal data are completed, including by means of a supplementary statement
• to request that your personal data are erased if there is no longer a justification for them to be processed
• in certain circumstances (for example, where accuracy is contested), to request that the processing of your personal data is restricted
• to object to the processing of your personal data

8. International transfers
As your personal data is stored on our IT infrastructure, and shared with our data processors, it may be transferred and stored securely outside the European Union. Where that is the case it will be subject to equivalent legal protection through the use of Model Contract Clauses.

9. Complaints
If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator. The Information Commissioner can be contacted at:
Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, or 0303 123 1113, or
Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.

10. Contact details
The data controller for your personal data is Bristol Drain & Plumbing Ltd.

The contact details for the data controller are:

Bristol Drain & Plumbing Ltd.

34 Springfield road
Bristol BS169BG United Kingdom. or

07984 659711, or